Services – myKakak

Our Services

1. Liaison with Embassies

We do all the necessary arrangement for passport renewal and Home Leave documentations for Indonesia and Philippines FDW returning home to their country of origin for holidays during the employment in Singapore.

2. Medical Check-up

FDW is required to go for medical check-up within 2 weeks of her arrival in Singapore and every 6th monthly to screen for infectious diseases and pregnancies by a registered Singapore doctor. The employer will bear any medical expenses incurred by the FDW in the course of the medical check up.

3. Settling In Programme (“SIP”)

Effective from 1st May 2012, all first-time FDWs are required to attend the SIP before starting work with their employers and within the first three days of their arrival. myKakak will ensure the registrations of FDW for the SIP within time frame given.

4. Comprehensive Insurance Coverage

Before your domestic helper arrives in Singapore, employer must buy medical insurance and personal accident insurance as part of your medical obligations to her. myKakak will assist in purchasing the minimum insurance coverage. Employer can upgrade the comprehensive insurance coverage at a reasonable rate because it is the employer’s responsibility to undertake the costs of her medical treatment during her employment in Singapore.

5. Security Bond

A security bond is a binding pledge to pay the government (up to $5000) if employer breaks the law or the conditions governing the employment of a domestic helper. You need a bond for every domestic helper you employ, unless she is Malaysian. Bonds usually take the form of an insurance. myKakak will assist in purchasing the bond before the helpers arrives in Singapore.

6. Work Pass Application

FDW is required to go for medical check-up within 2 weeks of her arrival in Singapore and every 6th monthly to screen for infectious diseases and pregnancies. The medical check up will be performed by a registered Singapore doctor. The employer will bear any medical expenses incurred by the FDW in the course of the medical check up.

7. Work Pass Renewal

We will help to renew the domestic helper’s work permit before it expires – and will also provide home service for passport renewals.

8. Cancellation of Work Pass

myKakak provides cancellation of work permit on the spot. In this way, you can save your precious time and forget the hassle to make two trips. In a nutshell, myKakak provides a cost effective and time efficient service to our clients. For our existing clients, it will be free-of-charge, as myKakak believes good service goes a long way.

9. Booking of Return Passages

Booking of air tickets to all parts of Indonesia, Philippines and Myanmar at all times for FDW at competitive prices.

10. Counseling & Coaching

We also provide professional counseling and coaching to all maids regardless whether the maid is from our agency.

11. On-site Training Program

myKakak’s trainers will go to your home to conduct on-site training for your FDWs. We will customize the training to suit your preferences.

12. Skills Upgrading

myKakak seeks to equip our successful deployed domestic helpers with relevant skills that they can use when they finish their two-year contracts in Singapore. Eligible domestic helpers who diligently attend classes to upgrade themselves get a 50% refund of their course fee. They may sign up for any skills training – nursing course, baking classes, sewing classes, etc – offered by our approved third party training providers.